Overview

Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. In case of wrong item sent, you will be required to sent an unboxing video as well.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at teasebird@gmail.com.

Sale items

Refund amount will be given on product’s purchase price including taxes. It will not include the shipping charges.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at teasebird.com and wait for our reply (which will be around 1-3 days) and follow accordingly.

Shipping returns

To return your product, you should mail your product to: Ground Floor -2, Ambition, Nr. Ghuma BRTS, Ghuma, Ahmedabad, Gujarat, India – 380058. We will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at Teasebird@gmail.com for questions related to refunds and returns.